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Terms and Conditions

Our offer
We offer the use of the lodge which is located on a sheep and cattle farm on the edge of the Rangitikei River.  All beds required will be fully made with linen, pillows and blankets. Towels, flannels and bathmats for use inside the lodge are provided. We also provide towels to use outside the lodge at the hot tub and the river.
Shampoo, conditioner, liquid soap, toilet paper, coffee, tea, sugar, oil is provided.
Daily housekeeping can be arranged by request and additional fees will apply.

Booking
A valid credit card is required to secure and confirm all bookings regardless of payment method. One account per reservation would be appreciated.

If invoices are not paid in full and on time, the customer will pay collection and legal fees. Service of any document will deem to be affected on the customer by email to the email provided by the customer when booking. 

Payment and Booking Confirmation

Deposit of 50% of the full price is required to confirm the booking. We call this “the confirmation deposit”. 

Full Payment must be completed ten days prior to arrival or event. 

Cancellation Policy
Bookings canceled prior to 90 days of arrival, 100% of the confirmation deposit OR 100% of the total booking amount is refunded. 

Bookings canceled between 90 and 60 days of arrival, 50% of the confirmation deposit OR 75% of of total booking amount is refunded. 

Bookings canceled between 60 and 10 days of arrival, the confirmation deposit is NOT refundable. 

Bookings canceled within 10 days of arrival, 100% of total booking amount is DUE and NOT refundable.

Bookings during the peak period of 20th December and 15th February or over New Zealand statutory holidays must be paid IN FULL 60 days prior to check in and are NOT refundable. 

Exceptional circumstances such as a global pandemic or closure of New Zealand’s borders will be considered in a CASE BY CASE.

Occupants
The number of people occupying the Lodge, including visitors and guests is, under no circumstances, to exceed the number of people shown on the booking confirmation, unless prior arrangements have been made directly with Rathmoy Estate.
No functions or parties unless agreed prior to the booking. Additional functions and events rate applies.

Responsibilities of the Guest
Guests are expected to take all reasonable care of the Lodge and surroundings during their stay and to leave it clean and tidy after departure. If Rathmoy Estate finds that the Lodge and surroundings have not been left in a reasonable condition, a cleaning charge will be applied.

The guests are responsible to take precautions while driving on the farm road to and from the lodge and the speed limit should be 30 kilometers per hour.

The lodge is located on an operating farm with a river nearby. The guests are responsible for their own safety and welfare. 

Children and pets must not be left unattended. Guests are responsible for their safety.

Damages
The guest must pay the costs to repair any damages caused during the stay at the property (and any insurance excess). 

Bond
Wedding and function bookings require a bond of $800 payable by credit card in advance. This amount will be refunded in full, less amounts due to cover any damage, breakages or extra cleaning, one week after the event.

Minimum Stay
The minimum stay at the lodge is two nights. Venue hire is excepted from this rule.

Full house price per night applies for Long weekends and Christmas & New Year period.

Children
Infants up to 2 years old using their own bedding or a cot stay for free. We can provide one cot free of charge. If using a bed at the lodge, a normal fee per person will apply.

There is no reduced fee for children over 2 years old.

Pets
Pets are welcome to stay in the open fire room. We encourage guests to bring them a bed. Excessive hairs on carpets and furniture may incur extra cleaning costs

Smoking
Smoking is allowed outside the lodge only. Please consider the environment and use the ashbucket provided. (Our guests like to sit on the grass and in dry weather cigarette butts pose a serious fire hazard).

Check in
From 3 pm. Earlier check in might be possible by arrangement and depending on availability. 

Staff from Rathmoy Estate may not be present at your arrival, in that case the lodge will be open for you or we will provide you with a personal code to go inside the lodge.

Check Out
By 11 am. Later check out by arrangement only. Please note that any check out past 1pm is considered an additional day and can be charged accordingly.

Your Acceptance
Your booking and/or payment of the deposit is deemed to be your acceptance of our terms and conditions.